myeducator

Account and Profile 7

• I can't log in. How can I reset my password?
• Setting a certain course as my home page/default login view
• Changing my account's time zone/Incorrect assignment times
• How do I change my student ID?
• Changing account password

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General Information 9

• Minimum System Requirements
• MyEducator Terms Of Service
• MyEducator Privacy Policy
• MyEducator and FERPA Compliance
• MyEducator Website Accessibility

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Purchases 5

• Can I get a refund?
• Do I need to buy access again when I retake a course?
• How can I view the other courses I've purchased?
• Requesting a receipt with proof of payment method
• How to Purchase the MyEducator Smart Textbook (Canvas)

Institution/Organization 2

• How do I Pay a MyEducator Invoice?
• Ordering textbooks and access codes for a college bookstore

Enabling Third-Party Cookies 5

• Enabling third-party cookies - Chrome (2025)
• Enabling third-party cookies - Brave (2025)
• Enabling third-party cookies - Firefox (2025)
• Enabling third-party cookies - Safari (2025)
• Enabling third-party cookies - Microsoft Edge (2025)

Getting Started 6

• How do I sign up for a course?
• Using an access code to sign up for a course
• What is the difference between a SignUp ID and a coupon/access code?
• My Shopping Cart is Empty When I Click on MyEducator
• My Shopping Cart is Empty (2025)

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Navigation and Tools 13

• How Do I View My Progress (Analytics)?
• How Do I Use The Study Notebook?
• How do I "subscribe" and view others' highlights and notes?
• How Do I Use The Search Feature?
• How Do I Expand And Collapse The Sidebars In The Reader?

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Troubleshooting 3

• How do I remove cookies for myeducator.com?
• Videos don't have sound
• Highlighter Tool Isn't Saving Highlights

How Do I Access MyEducator 5

• How Do I Access MyEducator in Canvas? (2025)
• How Do I Access MyEducator in Blackboard? (2025)
• How Do I Access MyEducator in Brightspace? (2025)
• How Do I Access MyEducator in Moodle? (2025)
• How Do I Access MyEducator in Canvas? (CanvasConnect - 2025)

Getting Started 3

• How Do I Access MyEducator Through Canvas?
• My Shopping Cart is Empty When I Click on MyEducator in Canvas
• How do I access MyEducator through Canvas on iOS?

Features and Navigation 1

• How do I Access my Assignments through Canvas?

Troubleshooting 4

• Canvas is Asking me to Log in or Pay Again After Purchase
• "Page Not Found" in Canvas
• What does "This assessment must be accessed through your organization's learning management system" mean?
• "LTI Error Occurred" message in Canvas

Third-party cookies 5

• Third-party cookies - Chrome
• Third-party cookies - Firefox
• Third-party cookies - Microsoft Edge
• Third-party cookies - Brave
• Third-party cookies - Safari

Adoption and Course Setup 5

• How can students sign up for my course? (without Canvas/LMS)
• How Do I Archive a Course?
• How Do I Set Up My MyEducator Course?
• How Do I Add My Teaching Assistant?
• How Do I Manually Duplicate A MyEducator Resource? (Non-Canvas)

Features and Navigation 22

• How Do I Download The Gradebook?
• How Do I Set A New Due-Date For A Single Student?
• How Do I Transfer A Student To A New Course Or Section In MyEducator?
• How Do I View A Score Or Submit An Excel Assignment On Behalf Of A Student?
• How Do I Enable The Study Notebook?

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Assessments 21

• How Do I Edit Assessment Settings?
• How Do I Edit The Settings For Multiple Assessments At Once?
• How Do I Create a New Assessment?
• How Does Assessment Numbering Work?
• How do I Embed an Assessment in the Text?

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Troubleshooting 1

• Add-in Store Not Loading in Office Applications

Course Setup 16

• Installing the CanvasConnect Application (Canvas Administrators)
• Connect MyEducator Resource With A Canvas Course (Financial Accounting)
• How to Fully Integrate MyEducator with your Canvas Course (With App Installation)
• How to Fully Integrate MyEducator with your Canvas Course (Without App Installation)
• How to Install the MyEducator CanvasConnect External Tool App in Your Canvas Course (Instructors)

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Features and Navigation 3

• How do I Open a Full MyEducator Screen in Canvas
• Pushing Grades to Canvas
• What is the difference between opening MyEducator (text or assessment) in a new tab versus in the original Canvas page?

Assessments 1

• How to Zero Out Scores in Canvas for Students Without a MyEducator Submission

Troubleshooting 5

• MyEducator CanvasConnect App Option Missing from External Tool List During Integration
• Possible Solutions when Logged out of Account
• LTI Error Canvas Set-up
• Assignment Due Dates
• How to Enable the MyEducator Developer Key (Canvas Administrators)

Installing the Add-in 4

• Accessing the MyEducator Excel Add-In for PC Computers
• MyEducator add-in installer for Windows
• MyEducator Windows Installer (beta)
• MyEducator Add-in Installer for macOS

Troubleshooting 3

• Microsoft Excel Add-In: Checking Excel Version/Downloading & Updating Office 365
• Microsoft Excel Add-In: Support Checklist
• Why Does a Blank Pop-Up Window Appear in an Excel Practice Assignment When I Click on the Video or Book Icon?

Assessments and Submission 8

• How do I enable macros on Windows 10 S?
• Solver Add-in PC
• How to Enable Macros
• Choosing your Office Version
• How to Submit an Excel Assignment

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Troubleshooting 13

• Run-time Errors
• What do I do if an Excel assignment is quarantined by Windows Defender?
• Corrupt Excel File Error Message
• Cannot Attach Files: How Can I Send MyEducator a File?
• Run-time Error 1004

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Canvas - LTI 1.3 4

• LTI 1.3 Setup (Admin): Canvas-Inherited Global Integration Setup
• LTI 1.3 Setup (Professors): Canvas Course Integration Setup with Reading Links and Assessments
• LTI 1.3 Setup (Admin/Professors): Canvas Course/Content Duplication
• LTI 1.3 Settings: LMS-MyEducator Settings Matrix

Blackboard - LTI 1.3 4

• LTI 1.3 Setup (Admin): Blackboard Global Integration Setup
• LTI 1.3 Setup (Professors): Blackboard Course Integration Setup with Reading Links and Assessments
• LTI 1.3 Setup (Admin/Professors): Blackboard Course/Content Duplication
• LTI 1.3 Settings: LMS-MyEducator Settings Matrix

Brightspace - LTI 1.3 4

• LTI 1.3 Setup (Admin): Brightspace Global Integration Setup
• LTI 1.3 Setup (Professors): Brightspace Course Integration Setup with Reading Links and Assessments
• LTI 1.3 Setup (Admin/Professors): Brightspace Course/Content Duplication
• LTI 1.3 Settings: LMS-MyEducator Settings Matrix

Moodle - LTI 1.3 4

• LTI 1.3 Setup (Admin): Moodle Global Integration Setup
• LTI 1.3 Setup (Professors): Moodle Course Integration Setup with Reading Links and Assessments
• LTI 1.3 Setup (Admin/Professors): Moodle Course/Content Duplication
• LTI 1.3 Settings: LMS-MyEducator Settings Matrix

(Deprecated) CanvasConnect - LTI 1.1 4

• CanvasConnect Setup (Admin): Global Integration
• CanvasConnect Setup (Admin): Enabling the MyEducator LTI 1.1 Inherited Developer Key
• CanvasConnect Setup (Professors): Course Integration
• Manually Pushing Grades to Your Learning Management System