myeducator
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General FAQs
Account and Profile
7
I can't log in. How can I reset my password?
Set home page/default login view
Incorrect assignment times/changing my account's time zone
How do I change my student ID?
Changing account password
See all 7 articles
General Information
8
Minimum System Requirements
MyEducator Terms Of Service
MyEducator Privacy Policy
MyEducator and FERPA Compliance
MyEducator Website Accessibility
See all 8 articles
Purchases
4
Can I get a refund?
Do I need to buy access again when I retake a course?
How can I view the other courses I've purchased?
Requesting a receipt with proof of payment method
Institution/Organization
3
How do I Pay a MyEducator Invoice?
How do I order access codes?
Ordering textbooks and access codes for a college bookstore
MyEducator (students)
Getting Started
3
How do I sign up for a course?
Using an access code to sign up for a course
What is the difference between a SignUp ID and a coupon/access code?
Navigation and Tools
12
How Do I View My Progress (Analytics)?
How Do I Use The Study Notebook?
How do I "subscribe" and view others' highlights and notes?
How Do I Use The Search Feature?
How Do I Expand And Collapse The Sidebars In The Reader?
See all 12 articles
Troubleshooting
3
How do I remove cookies for myeducator.com?
Reading or Video Analytics not updating
Videos don't have sound
Canvas (students)
Getting Started
3
How Do I Access MyEducator Through Canvas?
My shopping cart is empty when I click on MyEducator in Canvas
How do I access MyEducator through Canvas on iOS?
Features and Navigation
1
How do I Open a Full MyEducator Screen in Canvas
Troubleshooting
4
Canvas asking me to log in or pay again after purchase
"Page Not Found" in Canvas
What does "This assessment must be accessed through your organization's learning management system" mean?
LTI Error Occurred
Third-party cookies
6
Third-party cookies - Chrome
Third-party cookies - Firefox
Third-party cookies - Internet Explorer 11
Third-party cookies - Microsoft Edge
Third-party cookies - Brave
See all 6 articles
MyEducator (Instructors)
Adoption and Course Setup
5
How can students sign up for my course? (without Canvas/LMS)
How Do I Duplicate or Update My Course For Next Semester?
How Do I Archive a Course?
How Do I Set Up My MyEducator Course?
How Do I Add My Teaching Assistant?
Features and Navigation
22
How Do I Download The Gradebook?
How Do I Set A New Due-Date For A Single Student?
How Do I Transfer A Student To A New Course Or Section In MyEducator?
How Do I View A Score Or Submit An Excel Assignment On Behalf Of A Student?
How Do I Enable The Study Notebook?
See all 22 articles
Assessments
19
How Do I Edit Assessment Settings?
How Do I Edit The Settings For Multiple Assessments At Once?
How Do I Create a New Assessment
How Does Assessment Numbering Work?
How do I Embed an Assessment in the Text?
See all 19 articles
Troubleshooting
0
Canvas Connect (instructors)
Course Setup
7
Installing the CanvasConnect Application (Canvas Administrators)
Installing the MyEducator CanvasConnect App (Instructor)
MyEducator CanvasConnect Integration (Instructor)
Canvas deep linking how-to: Modules
How do I know if I'm able to install the MyEducator CanvasConnect app? (Instructor)
See all 7 articles
Features and Navigation
1
Pushing Grades to Canvas
Assessments
1
How Do I Include A MyEducator Assessment In Canvas?
Troubleshooting
3
Possible Solutions when Logged out of Account
Enabling Developer Keys
LTI Error Canvas Set-up
Excel Add-in
Installing the Add-in
3
MyEducator Excel Add-In for PC Computers
Microsoft Excel Add-In: Mac Instructions
Sideload MyEducator Excel add-in on Mac
Assessments and Submission
0
Troubleshooting
2
Microsoft Excel Add-In: Checking Excel Version/Downloading & Updating Office 365
Microsoft Excel Add-In: Support Checklist
Excel, Word, PPT (VBA/macros)
Assessments and Submission
7
What are the system requirements for Microsoft Excel courses?
How do I enable macros on Windows 10 S?
How Do I View Content For Another Version Of Excel?
Solver Add-in PC
How to Enable Macros
See all 7 articles
Troubleshooting
12
Run-time Errors
What do I do if an Excel assignment is quarantined by Windows Defender?
Corrupt Excel File Error Message
Cannot Attach Files: How Can I Send MyEducator a File?
Run-time Error 1004
See all 12 articles
Learning Management Systems
Connecting with LMS
3
Brightspace LTI Course Link
Brightspace LTI Content Item Selection
How do I connect my Moodle course to MyEducator content?
Help Desk Software
by Freshdesk