How are digital products and access codes delivered?
  • Digital products and access codes are sent directly via email. Each code provides lifetime access to the materials for a specific course. Pricing is consistent for both students and bookstores, and an ISBN is not needed for purchasing. If payment is made by card, access codes are delivered instantly. If you select the invoice payment method, expect a delay of 3-5 business days for your codes.
Why should students purchase course materials directly from MyEducator?
  • It's most efficient for students to buy directly from MyEducator. They can easily follow a link to purchase and access their books without needing access codes. However, if university policy requires purchases through bookstores, we kindly request that bookstores keep any markup to a minimum to align with our goal of providing affordable educational materials.
How can bookstores order access codes?
 What are the benefits and considerations for bookstore orders?
  • To avoid issues with chargebacks, our access codes do not expire and can be used for any book under the same main title, accommodating future course updates. We suggest bookstores keep a minimal stock of access codes per title, as they might not sell as quickly as anticipated. If returns are necessary, we can provide credit for future purchases. 
What are the payment terms for overdue invoices?
  • We cannot process new orders for schools with invoices over 90 days overdue. 
How do international schools order access codes?
  • International schools are encouraged to place orders using the provided link. Due to international payment complexities, payment must be received before processing orders. After ordering, an invoice with payment instructions will be sent. Access codes will be issued upon payment confirmation.