Troubleshooting

Run-time Errors
While working with Microsoft Office products such as Excel or Access, you may occasionally run into a run-time error.   These errors may prevent you ...
Wed, Oct 30, 2019 at 3:44 PM
What do I do if an Excel assignment is quarantined by Windows Defender?
Due to recent Microsoft updates, the macros of the MyEducator Excel assignments may be flagged as malware by software such as Windows Defender. We assure yo...
Wed, Oct 31, 2018 at 3:47 PM
Corrupt Excel File Error Message
When Excel files are downloaded to your machine from the browser the files need to be saved and not just opened. We recommend changing the default setting i...
Thu, May 2, 2019 at 1:23 PM
Cannot Attach Files: How Can I Send MyEducator a File?
In the event when you need to send a Word/Excel/PowerPoint/Access file but your email server kicks out the file that you cannot attach it, please try &qu...
Fri, May 31, 2019 at 1:33 PM
Run-time Error 1004
This error can produce one of three different error messages. Each message is resolved in a different way. Here is an example of the first version of th...
Fri, Oct 2, 2020 at 10:19 AM
Run-time Errors 424 and 5
These are the most common run time errors users experience with Microsoft Office. These errors can happen with all Microsoft Office products, but are most c...
Fri, Nov 15, 2019 at 10:51 AM
Run-time Error 7
Run-time error 7 occurs when Excel is unable to find enough memory on the users system to run VBA macros, use solver, save, or do anything else that require...
Wed, Oct 30, 2019 at 3:43 PM
Assignment Tab Disappeared in Microsoft Access. How Do I Get It Back?
If the Assignment tab is missing on your MyEducator Access assignment even though you enabled macros, please try the following steps to recover it. 1. ...
Wed, May 29, 2019 at 5:01 PM
Worksheet Tabs Hidden in Excel or Hidden Items in Excel
To begin, click the “File” tab. On the backstage screen, click “Options” in list on the left. On the “Excel Options” dialog box, click “Advanced” in t...
Thu, Apr 16, 2020 at 8:47 PM
MacOS Powerpoint Error Workaround for Assignment Tab Macros
  Problem: In October 2019, Microsoft released an update to PowerPoint that has broken the ability for Macros to communicate directly with the PowerPoint r...
Fri, Mar 20, 2020 at 12:46 PM