Student FAQ

How Do I Request a Refund?
There are times that you drop courses. You will be able to receive a refund for MyEducator courses up until either the course add/drop deadline of your scho...
Wed, May 29, 2019 at 2:16 PM
Course Retake: Do I Need to Buy Access Again?
When you retake a course and you used MyEducator initially for the course, you can get the access to the new course material for the retaking course withou...
Wed, May 29, 2019 at 4:45 PM
What If I Forgot My Password?/How Do I Reset My Password?
If you forgot your password or are unable to login with your password, you can follow the instructions below to regain access to your account. 1. Click...
Wed, May 29, 2019 at 2:09 PM
Minimum System Requirements
Operating System: Windows Minimum – Windows 7 Recommended – Windows 10 Macintosh (macOS / OS X) Minimum – OS X 10.9 (Mavericks) Recommended – OS X...
Wed, May 29, 2019 at 4:47 PM
How Do I Change My Password?
You can change your password anytime you wish to. In order to change your password:    1. Click your name appears on the top right corner of MyEducator sc...
Wed, May 29, 2019 at 2:14 PM
How Do I Change My Student ID?
Often times your instructor asks you to have your student ID, so that transfering grades from MyEducator to Learning Management System is easy. Here are the...
Wed, May 29, 2019 at 12:33 PM
How Do I View the Other Courses I Purchased?
Once you have logged into MyEducator, and you clicked the "Start Learning" button, the name of the course that you are currently viewing is in the...
Wed, May 29, 2019 at 2:07 PM
How Do I View My Progress (Analytics)?
It is useful for you to be able to see the summary of your course progress whether everything including reading, videos, all assessments, etc. may not be ...
Wed, May 29, 2019 at 3:49 PM
How Do I Use The Study Notebook?
Based on your instructor's settings, you can follow instructors, assistants, and other students in the course to see exactly what they have highlighted...
Tue, Dec 19, 2017 at 9:05 AM
How do I "subscribe" and view others' highlights and notes?
If your instructor has enabled the setting that allows users to follow note and highlights from other users (instructors, assistants, or other students), th...
Thu, May 18, 2017 at 9:24 AM