Sometimes reading or video analytics don't update like they are supposed to. This can happen for a multitude of reasons.
You can have a more in-depth view of your progress for each topic by clicking on that topic's row. This pop up shows both reading and video completion information.
Here are some things to help the analytics to be recorded accurately.
- Try using a different browser. Google Chrome is recommended.
- Make sure the entire page is visible at some point as you scroll down the page.
For both video and readings
- Manually click update progress (see gif)
- Try using a different browser
Occasionally, none of the above solutions will work. In this case, let our support team know what issues you are having, along with information such as your internet browser, which topic you are working on, and your operating system. We c.n manually update your progress.
MyEducator generally encourages instructors to not factor in reading and video analytics into grading, due to occasional issues with the software.